The following table shows the availability of Avaya one-X Agent features supported by 32 bit, 64 bit and Server OS recommended for Avaya one-X Agent.
| Feature Name | 32 bit operating system | 64 bit operating system | Server operating system |
|---|---|---|---|
| ACD | Available | Available | Available |
| Telephony | Available | Available | Available |
| Video | Available | Not Available | Not Available |
| IM/Presence | Available | Available | Available |
| TTY | Available | Available | Not Available |
| Desktop Sharing | Available | Available | Available |
| Supervisor | Available | Available | Available |
| My Computer mode | Available | Available | Not Available |